first_imgThe agent turnout has been impressive for Helloworld Travel’s expansion of its Learning and Development opportunities and programs that offer face-to-face training in areas of negotiation, selling skills and leadership.Kelley Matson, National Training Manager, Helloworld Travel Limited, says the timing of the delivery of the courses has been designed to help agents hit the ground running for the financial year ahead.Training with Kelley MatsonThe specifically tailored skills-based course entitled The Art of Conversion has already attracted over 160 consultants and covers the steps of the sales process with particular emphasis on the customer experience, building strong relationships and the value that is add by being the Travel Professional.Helloworld Travel is currently running Leadership training around the country focusing on Goal Setting, KPIs and Performance Measurements for Teams for agents across the Branded and Associate networks.Julie Primmer, Head of Branded Network at Helloworld Travel emphasised the importance and value of these bespoke in-house training development opportunities. “These courses really provide vital assistance to our networks of owner managers to identify the gaps in their business and to encourage and allow them to acquire the tools they can use to fill the gaps and make their business more profitable.” agentsHelloworld Traveltraininglast_img

Leave a Reply

Your email address will not be published. Required fields are marked *